Frequently Asked Questions

Yes. We carry comprehensive general liability insurance with $5 million in coverage per occurrence, plus workers' compensation insurance for all employees. We are fully bonded and licensed to operate in California. Certificates of insurance are available upon request and can be tailored to your venue's requirements.

We primarily serve Orange County, California, including Newport Beach, Irvine, Laguna Beach, Dana Point, Anaheim, Santa Ana, Huntington Beach, Yorba Linda, and all surrounding communities. We also serve select events in Los Angeles and San Diego counties — contact us to discuss your location.

The number of attendants depends on your expected guest count, the arrival window, parking distance from the venue entrance, and the event type. As a general guideline, plan for one attendant per 35–50 vehicles during peak arrival. For a 200-guest wedding with a 60-minute arrival window, we typically recommend 3–5 attendants. We provide an exact staffing recommendation in every proposal.

Safety is our top priority, and we train all attendants extensively on careful vehicle handling. In the rare event of damage, our insurance coverage handles the claim directly. We document vehicle condition at drop-off with our ticketing system and have a clear claims process in place, so incidents are resolved through our coverage rather than yours.

Yes. We provide professional valet signage, traffic cones, podiums, key boxes, and ticket systems as part of our standard service. We conduct a site walk before each event to determine optimal sign placement, traffic flow patterns, and staging areas. Custom branded signage is available for an additional fee.

Absolutely. Our attendants receive specialized training in handling high-value vehicles including luxury sports cars, high-end SUVs, and classic cars. We understand the sensitivity around these vehicles and treat every car in our care accordingly. We are the preferred valet partner for several luxury dealerships and high-net-worth private clients.

Our pricing is customized based on event type, guest count, duration, location, staffing requirements, and any special services. We do not publish flat rates because a one-size-fits-all price would either overcharge or understaff your event. Request a quote and we'll provide a detailed, itemized proposal within one business day.

We recommend booking as early as possible — especially for weddings and large events, which often fill our calendar 6–12 months in advance. For restaurants and corporate clients, we can typically onboard new accounts within 2–4 weeks. For last-minute events, contact us directly at (949) 697-9190 and we'll do our best to accommodate you.

Yes. We offer full parking lot management contracts for shopping centers, medical complexes, office parks, and entertainment venues. This includes attendant staffing, revenue control, permit management, and monthly reporting. Our management contracts are flexible and can be scaled based on your seasonal needs.

Yes. We employ certified traffic control officers (TCOs) who are trained in managing high-volume traffic flow for events with thousands of attendees. We coordinate with local authorities when required and create detailed traffic management plans before every major event. Our traffic control services are available as a standalone service or bundled with valet.

Yes. All our attendants undergo thorough background checks before their first shift. Our screening process confirms every team member meets our standards for trustworthiness and professionalism. Our training program covers vehicle handling, customer service, and safety protocols specific to your venue. Every attendant arrives in our professional uniform, which reflects positively on your brand.

Absolutely. We provide discreet, professional valet service for private parties at residential estates, vineyard events, and exclusive club gatherings. Our teams are trained in the privacy standards expected at high-end private events. A site walk of your property is included with every residential booking.